Where Experience Meets Imagination

Contact Us 4 Ralph Black Drive, North Wollongong, NSW 2500 1800 462 446 Contact Us
  • Contact
  • Imagine
  • Catering
  • Pay

  • Donations play a vital role in helping us do even more. They enable us to strengthen our programs, improve our facilities, and invest in initiatives that enhance inclusion, safety, and independence. Contributions also help fund important projects and resources such as accessible vehicles, equipment, and community experiences that extend beyond what’s possible through NDIS funding alone.

    Every contribution, no matter the amount, helps build a stronger, more inclusive community. NDIS funding enables us to do the important work. Your donation helps us do the extraordinary.
  • 1800 462 4464
  • Ralph Black Drive,
    North Wollongong, NSW 2500
  • info@greenacres.net.au
Login

Cart

Your cart is empty

Shipping policy

Shipping Policy

At Greenacres, we take pride in ensuring every order is carefully prepared, packed, and delivered with care. Each product is made or assembled by our incredible team, supporting meaningful employment for people with disability at our Wollongong facilities.

Order Processing

Orders are processed Monday to Friday (excluding public holidays).

Orders placed on weekends or public holidays will be processed on the next business day.

Please allow 3–7 business days for handling and dispatch. During peak or holiday periods, slight delays may occur.

Delivery & Tracking

Once your order has been dispatched, you’ll receive a confirmation email with tracking details.

All deliveries are made by registered courier and may require a signature on delivery unless you’ve provided authority to leave.

Shipping Within Australia

We deliver to most postcodes across Australia using a postcode-based shipping calculator.

If your postcode is outside our delivery network or you encounter checkout issues, please contact us at info@greenacres.net.au for a custom shipping quote.

Click & Collect

Click & Collect is available from our North Wollongong site.

You’ll receive an email notification once your order is ready for collection.

Delivery Times

Standard delivery times are typically 3–10 business days after dispatch, depending on your location.

Deliveries to remote or regional areas may take slightly longer.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us at info@greenacres.net.au within 7 days of receiving your order.

Include your order number and photos so we can arrange a replacement, credit, or refund as quickly as possible.

International Orders

At this time, we ship within Australia only. For any special delivery requests or international enquiries, please get in touch with our team.

Greenacres

4 Ralph Black Drive

North Wollongong

NSW,2500

ABN 93 001 157 688

Follow us on Instagram @greenacres.disability.services